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Issues of sexism, racism and other types of bigotry. Through considerate conflict resolution in the workplace, companies and their employees can improve themselves. All four C’s should help your team to work together in resolving the conflict. Here are five strategies to help managers effectively resolve conflicts with employees. Also consider that through conflict and honest and sincere conflict resolution, new ways of looking at your situation may even help your business grow and expand in new and unexpected ways. 6 Workplace Conflicts and Resolutions . In either case, we often feel uncomfortable or dissatisfied with the results because no resolution has been achieved. “HR shouldn’t be involved in every conflict because then they become the police station at the company—and that’s not their role,” she says. Conflicts occur naturally in the workplace. 5. It is a deep-rooted problem between two or more people that dictates their attitude toward one another. One member was frustrated with the direction the organization was taking. Handling and resolving conflicts that arise in the workplace is one of the biggest challenges managers and employees face. You can’t be everybody’s best friend but you do, however, need to be affable and able to work as a team. When two employees dislike each other, their animosity can turn a pleasant working atmosphere into a toxic work environment. If you find yourself in a situation that needs a little extra help, look to your organization’s internal experts or consider hiring an outside professional for conflict resolution. Typically there are two responses to conflict: run away (avoidance) or ‘battle it out’. What are some workplace conflict resolution strategies? Don't shy away from conflict. If talks don’t work, you should think about organizing mentoring and coaching sessions that will help the employees to work well together. Leaving a conflict unresolved can negatively impact morale and productivity, resulting in a tense and uncomfortable work environment for all. Tali Raphaely. A difficult relationship with the boss is a common cause of work-related stress. For instance, if one employee is annoyed when his co-worker plays music loudly, the solution could be as simple as a pair of headphones. Read more: 9 Key Steps for Conflict Resolution at Work Company: Armour Title Co. in Owings Mills, Md. Recently I was asked to help two employees resolve a conflict that was having a negative impact on everyone around them. Here are some tips you can use when faced with employees who can't resolve their own conflicts. He told the other, “Just don’t worry about it. Mediation is a confidential, informal and voluntary process where someone helps resolve a conflict between employees and mend their working relationship. See also: Conflict Resolution. Fortunately the CEO had a simple but surprising solution. 3. President. Instead, HR should encourage managers to work through conflicts with their employees on their own, and only involve HR when absolutely necessary. On an individual level, workplace conflict is stressful and unpleasant. 5 simple steps to mediate and resolve conflicts between employees, plus 5 tips to help avoid future conflicts. Whether you are trying to resolve a conflict you have with another, or trying to help two colleagues, there are many similarities in the resolution process. It isn’t that important.” Keep in mind what appears to be a small issue to you can be a major issue with another. I remember an exchange between two board members. Meet Basic Needs. Jealousy over a colleague’s career or personal success. For example, schedule employees to work different shifts or issue a formal write-ups. If employees can't work out a conflict between themselves and don’t follow your guidelines for resolution, put a disciplinary system into action. 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